Contact

How Can We Help Today?

Owned and operated by GEO Consulting and e-Commerce, LLC, we are happy to answer questions about patio furniture, grills, projectors, or anything in between.

We typically respond within 24 hours
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Choose Your Preferred Channel

Email
support@backyard-socials.com
Responds within 24 hours
Phone
(555) 000-0000
Mon - Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1 to 3 business days. Once shipped, you can expect delivery within 5 to 8 business days. You will receive a tracking number by email so you can follow your order every step of the way.

How do I track my order?

Once your order ships, we send a confirmation email with a tracking link. You can also check your order status by logging into your account on our site. If you need further help, send us a message and we will look into it for you.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for full details on how to start the process. We want you to be completely comfortable with your purchase.

Can I exchange an item for a different size or style?

Yes, exchanges are handled through our returns process. Simply initiate a return within the 30-day window and place a new order for the item you prefer. Check our Return Policy for step-by-step instructions.

What materials are your patio furniture sets made from?

Our patio furniture collections feature a range of materials including powder-coated aluminum, weather-resistant wicker, and UV-protected fabrics. Each product listing includes detailed material specifications so you can find the best fit for your outdoor space.

Can I use your projectors and sound systems for an outdoor movie setup?

Absolutely. Many of our customers pair our projectors with our outdoor sound systems to create backyard theatre experiences. Check each product page for specifications on brightness, connectivity, and weather ratings to build the perfect setup for your space.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
Returns or Exchanges
Patio Furniture Questions
Grills, Fire Pits, or Pergolas
Projectors or Sound Systems
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Quick Responses

We aim to reply to every inquiry within 24 hours during business days.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Free Continental Shipping

Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

30-Day Returns

Not the right fit for your backyard? Our 30-Day Returns policy is outlined on our Return Policy page.